Terms of service
TERMS OF SERVICE
Welcome to LOSTBORO! The terms “we”, “us” and “our” refer to LOSTBORO. LOSTBORO operates this store and website, including all related information, content, features, tools, products and services to provide you with a curated shopping experience.
By visiting or purchasing from our store, you agree to be bound by the following Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Services.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose.
SECTION 2 - PRODUCTS
We make every effort to display our products and colors as accurately as possible. However, actual colors and print appearance may vary slightly depending on screen settings and lighting conditions.
All product descriptions and pricing are subject to change at any time without notice.
Due to the nature of print-on-demand production, slight variations in print placement or color may occur.
SECTION 3 - ORDERS
We reserve the right to refuse or cancel any order at our discretion.
Once an order is placed, cancellation requests may not always be possible as orders are processed quickly through our print and fulfillment partners.
Customers are responsible for providing accurate shipping and contact information.
SECTION 4 - PRICING & PAYMENTS
All prices are listed in INR (₹).
Payments are processed securely through trusted third-party payment gateways.
We reserve the right to modify product pricing at any time without notice.
SECTION 5 - SHIPPING & DELIVERY
Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for shipping delays caused by courier services, weather conditions, customs, or other events outside our control.
Once an order has been shipped, responsibility passes to the courier partner.
SECTION 6 - RETURNS, EXCHANGES & REFUNDS
Due to hygiene and print-on-demand production, we currently do not offer returns or size exchanges for incorrect size selection.
Please review the size chart carefully before placing your order.
Refunds or replacements are only applicable in the following cases:
• Damaged product
• Wrong item received
• Printing defect
• Lost shipment
Customers must contact us within 48 hours of delivery with:
• Order number
• Clear photos/videos of the issue
Email:
valavateshubham402@gmail.com
If the issue is verified, we will provide a suitable resolution such as a replacement or refund.
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website including logos, designs, images, graphics and branding belongs to LOSTBORO and may not be copied, reproduced or used without permission.
SECTION 8 - THIRD-PARTY SERVICES
Our store may use third-party tools and services including Shopify, Razorpay and shipping providers. We are not responsible for issues caused by third-party platforms or services.
SECTION 9 - LIMITATION OF LIABILITY
LOSTBORO shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or services.
All products and services are provided “as is” and “as available”.
SECTION 10 - CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 11 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email:
valavateshubham402@gmail.com
Location:
Mumbai, Maharashtra, India